FAQs
Find quick and clear answers about MY Foundation
Frequently Asked Questions
Your Questions, Answered
What is MY Foundation?
MY Foundation is a non-profit organization in Germany dedicated to supporting the mental health and well-being of international students through counseling, workshops, and a supportive community.
Who can benefit from MY Foundation’s services?
International students studying in Germany who are experiencing challenges such as homesickness, cultural adjustment, academic stress, or need mental health support.
How can I access your counseling services?
You can access our counseling services by visiting our website and clicking on the “Get Counseling” section to find and connect with a therapist who speaks your mother tongue.
Are your services free of charge?
We strive to make our mental health support affordable or free to ensure accessibility for all international students. Specific services may vary, so please check our website for details.
How do I join the MY Foundation community?
Visit our “Join Us” page, fill out the form with your details and interests, and submit it to become a volunteer, partner, donor, or supporter.
What types of workshops do you offer?
We offer a variety of workshops focused on stress management, resilience building, cultural adjustment, and personal growth to help students thrive academically and personally.
How can I donate to MY Foundation?
You can donate online through our secure donation platform, become a corporate sponsor, or contribute in-kind resources via our “Donate” page.
Is my personal information kept confidential?
Yes, we ensure that all personal information and interactions are kept strictly confidential, respecting the privacy and trust of every individual we support.
Do you offer support in multiple languages?
Yes, we connect you with therapists and support staff who speak your mother tongue to ensure better understanding and a deeper connection.
How does MY Foundation collaborate with universities?
We work closely with universities to provide resources, organize workshops, and integrate our support services within the academic environment to reach more students.
Can I volunteer with MY Foundation?
Absolutely! We welcome volunteers who are passionate about supporting international students. Visit our “Join Us” page to learn more and sign up.
What makes MY Foundation different from other mental health services?
MY Foundation stands out from other mental health services by specializing in supporting international students. We offer culturally sensitive services, peer support networks, and a community that truly understands the unique challenges of studying abroad. Additionally, we provide *mostly free and accessible services* to students, ensuring support is available to everyone in need. We also prioritize being *quick and timely* in responding to the needs of our community, helping students navigate their mental health challenges efficiently and effectively.
How can I provide feedback to MY Foundation?
We value your input! You can provide feedback through our website’s contact form or by reaching out to us directly via email or phone.
What are the core values of MY Foundation?
Our core values include empathy, accessibility, community, diversity and inclusion, empowerment, innovation, and integrity.
How does MY Foundation ensure quality in its services?
We maintain the highest standards by using evidence-based practices, ensuring cultural sensitivity, and continuously evaluating and improving our services based on feedback.
Can businesses partner with MY Foundation?
Yes, we welcome corporate partnerships for sponsorships and collaborations. Contact our Corporate Partnership Manager through our website for more information.
What is the mission of MY Foundation?
Our mission is to ensure that every international student in Germany has access to the mental health support they need to succeed academically and personally.
How does MY Foundation support cultural sensitivity?
We ensure all our programs and interactions respect and consider diverse cultural backgrounds, providing tailored support that acknowledges each student’s unique experiences.
What should I do in case of a mental health emergency?
If you’re experiencing a mental health emergency, please contact local emergency services immediately.
Where can I find more information about MY Foundation’s policies?
Detailed information about our policies can be found on the “Our Policies” section of our website, outlining our commitment to confidentiality, non-discrimination, affordability, and more.